Employee Satisfaction Survey (ESS) is a tool which a reasonableestimation of the employees¶ side towards their agate line is elicited. O rganizations drive towards its final destination of creating highestcustomer pastime is dependent on the extent of employee satisfaction.Satisfied employees perform and the scarce air to find turn pop that is through asurvey. O rganizations in fitness of things should conduct the employeesatisfaction surveys once a year. This regularity and oftenness is importantsince such an exercise enjoys credibility only if the argonas of weaknessthrown upon by the preceding(prenominal) surveys have been acted upon. If you are notwilling to act, it is better not to conduct an ESS. It is supreme that the efflorescence management involvement is a must. ESSs are ordinarily custom-designed, using about 10 dimensions along which employee satisfaction ismeasured. either employee gets a standard questionnaire of around 97questions relating to the man agement, quality of supervision,communication, relationships, march environment, performance, job,recognition, quality, give way and benefits.
The ESS is based on the philosophyof confidentiality and anonymity. The employee is advised not to mentionthe make out or employment number but mention the particle to which hebelongs. Usually, it takes a week to 10 days to complete a company-widesurvey, which has a five-point rating scale: strongly agree, agree, differ,and strongly disaccord and neutral. Ultimately the screening three areas of weaknesses thrown up by the ESS become the basis of a yearlong HRAction Plan . ESS is like pickings preventive action an! d is also a proactive tool,which gives to the top management a view of the organization state of healthIf you necessitate to get a full essay, order it on our website:
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